Full Job Description
Are You Ready to Shape the Future of Social Media at Amazon?
Amazon, a leader in innovation and customer-centric solutions, is seeking a talented Social Media Manager to join our dynamic team in Reading, Pennsylvania. As a vital part of one of the world’s most recognizable brands, you'll have the opportunity to significantly enhance our online presence and engage with millions of customers while working in an inspiring team environment.
Why Amazon?
At Amazon, we believe in the power of our people, diversity, and embracing a culture of innovation. Our mission is simple: to be Earth’s most customer-centric company. As a Social Media Manager, your contributions will help craft a narrative that resonates with customers globally, while also making an impact locally in Reading, PA.
Key Responsibilities
- Develop and Execute Social Media Strategies: Create comprehensive social media strategies that align with our overall marketing objectives, ensuring the growth and engagement of our follower base.
- Content Creation: Collaborate with cross-functional teams to develop compelling content tailored for various social media platforms including Facebook, Instagram, Twitter, and LinkedIn.
- Engagement Monitoring: Track and analyze key performance indicators (KPIs) to measure the effectiveness of social media campaigns and adjust strategies as needed.
- Community Management: Foster community engagement by responding to comments, messages, and mentions in a timely and professional manner.
- Crisis Management: Proactively identify and manage potential online threats or negative conversations about Amazon to protect the brand image.
- Trend Analysis: Stay updated on industry trends and competitor activities, leveraging insights to enhance our social media approach and ensure we stay ahead of the curve.
- Collaboration: Work closely with our marketing, PR, and customer service teams to ensure cohesive messaging across all channels.
Qualifications
To thrive in this role, you should possess a blend of creativity, strategic thinking, and analytical skills:
- Educational Background: Bachelor’s degree in Marketing, Communications, or a related field.
- Experience: Minimum of 3-5 years of experience in social media management or digital marketing, preferably in e-commerce or retail.
- Skills: Proficiency in social media platforms, analytics tools, and graphic design software. Knowledge of SEO and content marketing principles is a plus.
- Communication: Exceptional written and verbal communication skills with a keen understanding of storytelling.
- Adaptability: Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Creativity: A knack for creating engaging content that captures our brand voice and encourages customer interaction.
What We Offer
At Amazon, we understand that our people are our greatest asset. That’s why we offer a competitive salary and a comprehensive benefits package, including:
- Health and wellness programs
- Stock options and retirement plans
- Career development opportunities
- Generous paid time off
- Employee discounts on Amazon products and services
Join Us in Reading, PA
The city of Reading, located in Berks County, combines rich history with vibrant arts and cultural scenes. As a hub for technology and innovation, Reading is an ideal setting for those looking to launch or advance their careers. By joining our team at Amazon, you won’t just help shape the future of shopping—you’ll be part of a culture that values creativity, innovation, and determination.
How to Apply
If you're ready to take on this exciting challenge as a Social Media Manager and make a significant impact at Amazon, we would love to hear from you! Please submit your resume, cover letter, and examples of your previous social media campaigns to our HR department.
Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds and experiences.
Don’t Miss This Opportunity to Drive Change!
Become part of a company that is constantly pushing boundaries and setting new standards in the retail industry. The future of social media is evolving, and at Amazon in Reading, PA, you could be at the forefront of this transformation. Apply today and join us on this exciting journey.